Our platform experienced an outage during necessary maintenance resulting in the platform going offline. The resolution process took longer than expected due to the complexity of the issue. We have identified preventive measures, including updating and validating scripts, robust change management, enhanced monitoring, and incident response training, to avoid similar incidents in the future.
The Zivver systems are back online, we will follow up with a Post Mortem at the earliest convenience.
The Zivver platform is down. Investigation is ongoing