Zivver OWA add-in

Performance Degradation in Outlook Online

Resuelto

We are pleased to inform you that the previously reported issue has been resolved by Microsoft. Should you have any further questions or concerns regarding this issue, please do not hesitate to contact us at support@zivver.com

Problema identificado

Since October 29, 2025, we have identified a performance issue affecting both Outlook Online and The New Outlook when using the Zivver OWA add-in. As a result, the Zivver OWA add-in and task pane may not function properly and both secure and regular mail may be affected.

Root Cause:
This issue is caused by an ongoing Microsoft outage. Further information can be found on https://status.cloud.microsoft

Workaround:
Use Outlook Classic for sending regular/secure messages or navigate to app.zivver.com to send secure messages.

Need Help?

Please keep an eye on zivver.info, where we will publish the latest updates. If you have any questions, please contact us at support@zivver.com.