Backend API

Performance issues

Postmortem

Resolved Sep 16, 2020 4:12 PM CEST
We monitored the backend system closely for the past 2 days and took steps to further isolate the component that was causing this load from the rest of the platform.

Monitoring Sep 14, 2020 7:23 PM CEST
Operating status is back to normal with increased monitoring

Investigating Sep 14, 2020 2:40 PM CEST
The backend system experienced again difficulties in handling parts of the incoming requests between 13:53-14:32 (GMT+2). This causes decreased performance of our platform.

Investigating Sep 14, 2020 12:54 PM CEST
The backend system experienced difficulties in handling parts of the incoming requests between 09:55-10:53 (GMT+2) and 11:44-12:38 (GMT+2). This causes decreased performance of our platform.

Resolved
Opened

This issue was opened retrospectively. See the postmortem body for the issue history.